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Jab service expands to mall

The Government’s outreach team for the first time, set up a temporary vaccination area to provide a walk-in COVID-19 vaccination service at a shopping mall in Kwun Tong today.   Secretary for the Civil Service Patrick Nip inspected its operation and presented prizes to winners of a lucky draw which was held to encourage the public to get vaccinated. He thanked the shopping mall for providing the venue and for joining the Government in promoting the vaccination campaign.   “This is the first time that our outreach service team has provided a COVID-19 vaccination walk-in service at a shopping mall to allow people who wanted to get vaccinated to do so immediately without prior booking.”   He noted that as the Government has started giving out consumption vouchers, citizens may use them at shopping centres.   “I hope that while they go shopping, they can also realise the importance and urgency of getting vaccinated,” he added.   Almost 300 people including shopping mall and offic

SMS test result discrepancy handled

The Hospital Authority today said it was notified by the COVID-19 test service vendor that some members of the public received the wrong specimen bottle number in the SMS messages concerning their test results.   As a result, these people could not log in to the government’s electronic testing record system to download their test results.   To tie in with the Centre for Health Protection’s Enhanced Laboratory Surveillance Programme, the authority contracted a test service vendor to arrange COVID-19 tests and provide the negative result notifications via SMS.           The authority said the incident was caused by a specimen bottle number discrepancy during the test result information handling process.   The 103 people who were affected returned their specimen bottles to general outpatient clinics on March 2. All the test results came back negative.   The vendor confirmed that neither personal data nor privacy was involved in the discrepancy and no test result was affected.        Upon receiving the notification yesterday, the authority requested the vendor to inform those affected and send an amendment SMS immediately.   It also tasked the vendor with reviewing the system and fixing the error.   The incident was reported to the Food & Health Bureau and the Department of Health.
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